CAS - Customer Request Management Business Analytics
 Closed for Registration
  • Lecture time: To-be-determined: 00:00:00 - 00:00:00 ET
  • Lab time: To-be-determined: 00:00:00 - 00:00:00 ET
  • Domain: Chemical Informatics
  • Keywords: AHA, AI, Case Management, Customer Requests, Jira, Machine Learning, NLP, Salesforce
  • Tools: AWS, Canvas AI, Power BI, Python, SQL, Tableau
  • Citizenship: Open to all students
Summary

Improve customer experience through case data and knowledge management.

Description

Please see the PDF for a detailed project description. When registering for this project in UniTime, look for 'CAS' in the Note section, and select the appropriate CRN.

AY 2024 - 2025 Last updated: April 18, 2024, 9:10 a.m.